Privacy Policy

At Lamma Boutique, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or make a purchase from our store. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. Information We Collect We collect various types of information when you interact with our website, including:
Personal Information Account Information: When you create an account with us, we collect your name, email address, shipping address, and other account details. Order Information: When you make a purchase, we collect your payment details (e.g., credit card information) and shipping details. Communication Information: If you contact us for customer service, inquiries, or feedback, we may collect your name, email, phone number, and the content of your communication. Non-Personal Information Website Usage Data: We collect information on how you use our website, including your browsing activity, IP address, device type, and browser information through cookies and tracking technologies. Cookies: We use cookies to enhance your browsing experience, track website usage, and personalize your preferences.
How We Use Your Information We use the information we collect for the following purposes: To Process Orders: We use your personal and payment information to fulfil your orders, process transactions, and communicate order updates. To Improve Our Services: We use website usage data to improve the functionality of our website, optimize your shopping experience, and enhance customer support. To Send Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers about our products, sales, and updates. You can opt-out of these emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly. To Provide Customer Support: We may use your contact information to respond to your inquiries, resolve issues, and improve our services. How We Protect Your Information We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. Encryption: Your payment information is encrypted using secure encryption protocols (SSL/TLS) during transactions. Access Control: Only authorized personnel have access to your personal data, and they are required to keep it confidential. Data Storage: We store your personal information securely in compliance with applicable data protection regulations. Despite our efforts, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your personal information. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following situations: Service Providers: We may share your information with trusted third-party service providers who help us process payments, fulfil orders, or manage our website (e.g., payment processors, shipping companies). These service providers are required to protect your information and use it only for the purposes for which we engaged them. Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., to comply with a subpoena or other legal obligations). Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy. Your Rights and Choices You have the following rights regarding your personal data: Access: You can request access to the personal information we hold about you. Correction: You can update or correct any inaccuracies in your personal information. Deletion: You may request that we delete your personal information, subject to legal and contractual obligations. Opt-Out: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. To exercise your rights, please contact us at [Customer Service Email]. Third-Party Links Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing them with personal information. Children's Privacy Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information. Changes to This Privacy Policy We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates. Our store offers refunds for all orders within five days of the delivery date. Please note that customers are responsible for covering the shipping costs associated with refund requests. By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
Privacy Policy